Portage Support

Portage is a player and downloader for your own media server — Plex, Emby or Jellyfin — and for video files in any folder, on iPhone, iPad and Mac.

Need help or found a bug? Email hi@rikard.dev. Include what you were doing, the device, and the server type if it matters. Replies usually come within a few days.

Which servers work?

Any Plex, Emby or Jellyfin server you already have access to. Add a Plex account, an Emby Connect account, or an Emby or Jellyfin server by address. Portage has no account of its own and hosts no content.

No server at all? Add a folder of video files and it appears as a library: browse, play, switch tracks and cast from it like any other source.

Where do downloads go?

Casting

A file won't play or cast

Some TVs and browsers can't decode every format. Portage offers to convert such files on the device: pick a preset for the device you're aiming at, or choose the codec and tracks yourself. The conversion runs in the background, checkpoints as it goes, and casts when it's ready.

Changing audio or subtitles while casting

Use the track menus in the player on your phone or Mac. On Chromecast, tracks inside the file switch without restarting playback. If a switch isn't possible on the current connection, Portage says why rather than silently changing how the film is being sent.